Edinburgh · Scotland

Toilet & ceramic chip repair in Old Town, Edinburgh

Damaged toilet in Old Town? We repair it in place, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Damage from dropped items
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair near Old Town

Should I try a DIY kit first?

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

A DIY attempt is not a disaster. We take the old repair out and do it properly, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send photos.

About our toilet chip repair in Old Town

Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. We are frequently asked to fix chips on the cistern lid and marks on the outside of the pan, in cisterns & lids, pedestals and vitreous china.

Every job is backed for twelve months in Old Town and everywhere else. We return to put right any problem with the work. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Before and after: a damaged toilet pan restored by Surface Doctor
Location
Old Town (EH1, EH8, EH3)
Region
Edinburgh
Warranty
One year on every repair
Quotes
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Updated
23 October 2026

What we do, step by step

We agree an arrival time beforehand, so you’re not left guessing. Once we’re there, the work takes one to two hours. We leave the room clean and you’ll know when it can be used.

  1. We clean and dry the damaged area.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand it flush.
  4. We match the colour to the glaze.
  5. The repair is polished so it blends in.

Getting ready for the visit

  • Tell us if there are stairs or a lift
  • Avoid using the area for a few hours before we arrive
  • Open a window if you can

Get a quote

For a price in Old Town, the easiest route is pictures: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.

Get a fixed price

Related advice

Landlords, agents and businesses in Old Town

We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Hospitality businesses cannot afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

What we are called out for in Old Town

Toilets and cisterns generally get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.

Contact us if you’ve noticed:

  • Pieces knocked off during fitting
  • Marks on the outside of the pan
  • Chips on the cistern lid
  • Chips on the pan or rim

What your quote should include

  • What prep work is covered
  • How soon you can use it again
  • Whether the price is fixed and includes VAT
  • What happens if they find more damage

Choosing a repair company

How we price toilet chip repair

Prices start from £95. Prices are worked out job by job, from your photos. The main factors are:

  • Access to the area
  • How many areas need work
  • How many items we do on one visit
  • What kind of damage it is

Our prices are the same across the UK, so there is no premium for Old Town. The job itself decides the price: how much damage, what it’s made of and how many items.

Send photos for a quote

Good pictures mean an accurate price. Here’s what helps:

  • Your postcode, so we can check dates
  • Natural light rather than flash
  • One sharp close-up of the damage
  • A coin or ruler next to the damage for scale

Pricing is simple: take a close-up of the damage and a picture from further back, send them over with your postcode, and you’ll get a fixed price back. Quotes are free and you’re under no obligation.

Old Town and nearby

Old Town is about 1 mile north-east of Edinburgh, in Edinburgh. Jobs in Old Town are booked in like any other job: a fixed quote from your photos, then a visit to do the work. Old Town is one of 175 places in Edinburgh where we work.

Postcode districts we cover here: EH1, EH8 and EH3. From Meuse Lane, High Street and Meadow Lane or anywhere nearby, we can come to you. Other places close to Old Town include Lauriston (1 mile south-west), Buccleuch (1 mile south-east), Holyrood (1 mile north-east), Dumbiedykes (1 mile east) and Canongate (1 mile north-east). Larger places within reach include Queensferry (8 miles west), South Portobello (3 miles east), Southhouse (4 miles south-east), Gilmerton (4 miles south-east), Muirhouse (3 miles north-west) and Gracemount (3 miles south-east).

What’s near Old Town

Typical jobs here are in homes near Old Royal High School, Free Church College and The Meadows, among other places. Other local landmarks include St Cuthbert's Church (0.6 miles west), National Museums Scotland Library (less than half a mile south-east), Tollcross Primary School (0.6 miles south-west) and Augustine Congregational Church (less than half a mile north-east). There is a railway station in Old Town itself: Edinburgh Waverley station. A little further out are Edinburgh Castle (within half a mile west) and Museum of Scotland (under half a mile south-east). For a walk, there’s Salisbury Crags and Dunsapie Loch.

  • Pubs nearby include Greyfriars Bobby Bar (under half a mile south)
Map of Old Town © OpenStreetMap contributors

Repair or replace in Old Town?

Replacing a toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. Set against the cost of replacement, a repair is normally a fraction of the price, because nothing has to be taken out, refitted or made good. The quote lists exactly what you are paying for.

Why Old Town clients choose us

  • One-year guarantee on every repair
  • We leave the room as we found it
  • No need to remove anything
  • Usually one visit, start to finish

See our pricing.

What we can’t put right

It helps to know what we cannot do too:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us photos and we’ll tell you honestly.

What we work on

  • Vitreous china
  • Cisterns & lids
  • Pedestals
  • Porcelain
  • Toilet pans

FAQs for Old Town

Can tenants book a repair?

Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged before the end of a tenancy.

Is it safe with children and pets around?

On the day, the room should be kept clear of pets and children.

Is the work guaranteed?

Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.

Is it messy?

Dust sheets and masking go down before we start, and we clean up when we have finished.

Can you do more than one item on the same visit?

Of course, and it normally saves money. Send pictures of everything together and we will quote them together.

How do I book?

Just pictures, your postcode and a contact number. On the day, access to the room.

Do you come to Old Town?

Yes. We cover the entire UK and travel to Old Town and the rest of Edinburgh. Send us photos for a fixed quote, or call 0345 017 0787.

Do I need to be at home?

We need someone to let us in. After that, you can carry on with your day.

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