Scottish Borders · Scotland
Toilet Chip Repair in Smailholm
Damaged toilet in Smailholm? We repair it in place, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Chips on the cistern lid
- Damage from dropped items
Toilet chip repair at your home in Smailholm
Chips are rebuilt and colour matched to the glaze, so you do not need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. Whether it’s chips on the cistern lid and chips on the pan or rim, we can help, on vitreous china, porcelain and toilet pans alike.
All our work comes with a one-year guarantee. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Smailholm (TD5)
- Area hub
- Scottish Borders
- Guarantee
- A year, on every repair
- Price
- From £95. Free, fixed quote from pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
What we do, step by step
From the moment we arrive, we keep the work contained to the one room. We mask off everything nearby, the job takes an hour or two, and we finish with a tidy-up and a look at the finished work together.
- First the damaged area is cleaned and dried.
- Missing material is filled and rebuilt to the original shape.
- We sand the repair level.
- The glaze is colour matched and finished.
- The repair is polished so it blends in.
How to prepare
- Have a window or extractor fan available
- Keep a parking space free if you can
- Tell us if there are stairs or a lift
How to get a price
To get a price, send two or three pictures through our quote form or call us. We will say right away if a repair is the right fix.
Read more
Where we work around Smailholm
Smailholm is about 10 miles east of Galashiels, in the Scottish Borders. From the centre of Smailholm to the outlying streets, we offer exactly the same service: a fixed price, a tidy visit and a guarantee. We cover 89 places in the Scottish Borders, from the larger towns to small villages. Our jobs stretch from Smailholm to Edinburgh (about 34 miles away).
Our visits in TD5 work the same way as everywhere else we cover. Nearby, we also work in Gordon (4 miles north), Stichill (4 miles east), Maxton (5 miles south-west), St Boswells (5 miles south-west) and Earlston (5 miles west). Larger places within reach include Galashiels (10 miles west), Kelso (5 miles east), Selkirk (12 miles south-west), Jedburgh (10 miles south), Duns (14 miles north-east) and Melrose (7 miles west).
What’s near Smailholm
In Smailholm, that means homes near Smailholm Church and the streets around them. Nearby you’ll also find Mellerstain House (1.6 miles north) and Kelso Hospital (4.9 miles east). Open spaces near Smailholm include Brotherstone Hill and Bemersyde Moss.
Should I try a DIY kit first?
We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it does not stop a professional repair. Just mention it when you send photos, as it can add time.
When to call us in Smailholm
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
These are the problems we’re asked about most:
- Marks on the outside of the pan
- Chips on the pan or rim
- Damage from dropped items
- Chips on the cistern lid
Before you book anyone
- Whether the colour is mixed to match
- The length of the guarantee and what it covers
- Who will actually do the work
- What aftercare is recommended
Nearby places to Smailholm
More services for Smailholm
Prices and what affects them
Prices start from £95. Prices are worked out job by job, from your photos. The main factors are:
- Doing more than one item at once
- The material
- Unusual colours or finishes
- Whether old repairs or coatings need taking off
It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.
Quotes from your pictures
When you take your pictures, a few simple things make all the difference:
- A clear, close picture of the problem area
- A coin beside the damage so we can judge size
- The postcode, so we can plan the visit
- The material, if you know it
Pricing is simple: snap the damage close up and then the whole item, send them to us with your postcode, and we’ll reply with a fixed quote. There is no charge for the quote and you are under no obligation.
What a repair can’t fix
We’d rather lose a job than do one that will not last, so here’s what a repair can’t put right:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly.
What we work on
- Vitreous china
- Porcelain
- Toilet pans
- Cisterns & lids
- Pedestals
Your questions about toilet chip repair in Smailholm
Is there a guarantee?
Yes, for a year. If there is a problem with the work in that time, we come back and put it right.
Are you accredited?
Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Can you repair several things at once?
Yes. Combining jobs on one visit brings the cost down. Send photos of everything you’d like done.
Do you work for landlords and businesses?
Yes, frequently. We quote for multiple addresses and fit around tenancy changeovers.
Do you charge for travel?
There’s no separate call-out charge. The fixed price covers the visit and the work.
Can I get a quote without a visit?
Yes, almost always. Clear photos let us give you a fixed price without visiting.
Is repairing better than replacing?
In most cases, yes. A repair skips the removal, fitting and redecorating. If it is not worth repairing, we’ll tell you.
I rent my home. Can I book you?
Yes, but check with your landlord or agent first. Landlords are often glad to have it sorted.
Landlords, agents and businesses in Smailholm
For developers and builders, we fix damage before handover. We can visit several plots in one trip.
Landlords, letting agents and housing providers in Smailholm use us as well as householders. Repairing between tenancies keeps void periods short, and it normally costs far less than a refit.
Repair or replace: which is better?
Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Our toilet chip repair starts from £95. There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.
Why Smailholm customers choose us
- Nothing taken out or refitted
- Fixed prices from your pictures
- Most jobs done in one visit
- Colours mixed by hand to suit your surface
Take a look at our pricing.
About our accreditations · Every repair comes with a one-year guarantee.
