Scottish Borders · Scotland
Toilet Chip Repair in Stichill
Damaged toilet in Stichill? We put it right where it is, match it on site and guarantee the work for a year.
- Repairs from £95
- Damage from dropped items
- Marks on the outside of the pan

What we can’t put right
We won’t take on work that won’t last, so these are the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we’ll tell you honestly before booking.
Surfaces we repair
- Toilet pans
- Vitreous china
- Porcelain
- Cisterns & lids
- Pedestals
Toilet chip repair in Stichill without replacing anything
Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. A crack that leaks can’t be fixed with a cosmetic repair, and we will tell you if that is what we find. We work on cisterns & lids, toilet pans and porcelain, and the jobs we see most are chips on the cistern lid and chips on the pan or rim.
Every job is backed for twelve months. If something goes wrong with the work, we come back. Avoid dropping heavy items and clean the outside of the pan gently.
- Where
- Stichill (TD5)
- Region
- Scottish Borders
- Guarantee
- One year on every repair
- Quotes
- From £95. Free, fixed quote from pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026

Common questions in Stichill
Do the materials smell?
A little, depending on the job. Open windows and an extractor fan help.
Do you come to Stichill?
Yes. We cover the entire UK and come to Stichill and the rest of the Scottish Borders. Send us pictures for a fixed quote, or call 0345 017 0787.
Is there a guarantee?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
How do I book?
A close-up, a wider photo and your postcode. Then we will agree a date.
Can I get a quote without a visit?
Usually, yes. Clear pictures let us give you a fixed price without visiting.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Do you cover the whole of the Scottish Borders?
Across the UK, so Stichill is covered. Our prices are the same everywhere.
Can tenants book a repair?
Yes, though it’s best to check with your landlord first. Landlords are often glad to have it sorted.
Landlords, agents and businesses in Stichill
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We will fit around changeovers where we can.
Builders use us to fix snagging damage before handover, so there’s no need to replace a damaged item at the last minute. Several plots can be done in one visit.
When to call us in Stichill
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
It’s worth getting a quote if you see:
- Chips on the cistern lid
- Damage from dropped items
- Pieces knocked off during fitting
- Chips on the pan or rim
What to look for in a quote
- Whether the colour is mixed to match
- If travel is included in the price
- A fixed quote, and whether VAT is included
- What the guarantee covers, and for how long
What we do, step by step
Nothing needs to be moved out of the room. Everything we use comes in the van with us, put protection down and get going once we have agreed what we are doing. Most jobs take an hour or two, and you can get on with other things while we’re there.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
Preparing for the visit
- Tell us about parking, stairs or access
- Tell us about any previous repairs or coatings
- Keep pets and children out of the room while we work
Getting a price
A quote takes minutes to ask for: photograph the damage, then the entire toilet, add your postcode and send them over. What comes back is a fixed price, not a guess.
Advice
How we price toilet chip repair
Repairs from £95. We price every job individually, from your pictures. What matters most is:
- How easy the damage is to reach
- The type of damage
- The size and number of damaged areas
- Any earlier repairs that need removing first
We do not add extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.
Quotes from your pictures
Before you send pictures, a few simple things make all the difference:
- Something in shot to show the size
- Good light, ideally daylight, without flash glare
- One sharp close-up of the damage
- The postcode, so we can plan the visit
Most customers in Stichill get their price from pictures. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.
Can I fix it myself?
If you do try a kit, read the instructions carefully, and give it the full curing time. If it fails, we can still put it right.
A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
Covering Stichill
Stichill is about 14 miles east of Galashiels, in the Scottish Borders. Wherever you are in the TD5 postcode area, we carry out the work at your property. Stichill is one of 89 towns and villages in the Scottish Borders where we work. Our jobs stretch from Stichill to Edinburgh (about 36 miles away).
All of TD5 is covered, from the main roads to the quietest streets. We also cover the places around Stichill: Ednam (2 miles south-east), Kelso (3 miles south), Sprouston (3 miles south-east), Eccles (4 miles north-east) and Smailholm (4 miles west). Further out, we also cover Galashiels (14 miles west), Jedburgh (12 miles south), Duns (10 miles north-east), Melrose (11 miles west), Earlston (9 miles west) and Lauder (13 miles north-west).
Near you in Stichill
Typical jobs here are in homes near Kelso High School and United Presbyterian Church and the streets around them. Nearby you will also find Kelso Hospital (2.6 miles south) and Hume Castle (2 miles north-west).
Other services in Stichill
Why repair rather than replace?
A new toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. Set against the cost of replacement, repairing generally costs far less, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
Why choose Surface Doctor in Stichill
- One visit for most repairs
- No extra charge for your area
- Every repair guaranteed for a year
- Straight answers about what a repair can do
See our prices page.
About our accreditations · Every repair comes with a one-year guarantee.

