Scottish Borders · Scotland
Toilet Chip Repair in Tweedbank
We travel to Tweedbank for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Chips on the cistern lid
- Damage from dropped items
Common questions in Tweedbank
Does someone need to be in?
We need someone to let us in. You don’t need to watch us work.
Do you work in Tweedbank?
We do. Repair technicians travel to Tweedbank from across the region, and the price is the same as everywhere else.
Do you do work for letting agents?
We do, regularly. We can quote for several properties together and work between tenancies.
Will there be a smell?
It depends on the job, but often a little. Open windows and an extractor fan help.
Is it worth repairing rather than replacing?
Generally, when the rest is in good condition. A repair avoids removal and making good. If replacing would be better, we’ll say so.
How do I book?
Some pictures, your postcode and how to reach you. On the day, access to the room.
Will the price change on the day?
Your quote covers the damage in the pictures. Anything extra is discussed before we begin.
Can I get a quote without a visit?
Typically, yes. A close-up and a wider photo are enough to give a fixed price.
How we handle toilet chip repair in Tweedbank
A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. We regularly repair porcelain, pedestals and cisterns & lids, and the jobs we see most are chips on the pan or rim and marks on the outside of the pan.
You are covered after we leave: each job carries a one-year guarantee, and we explain what it covers before booking. Take care with heavy items and clean the outside of the pan gently.
- Area
- Tweedbank (TD1, TD6)
- Area hub
- Scottish Borders
- Warranty
- A year, on every repair
- Quotes
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Work for landlords and builders
Landlords, letting agents and housing providers in Tweedbank use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it normally costs far less than a refit.
Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
Honest limits
Some problems need a builder, plumber or fitter rather than us:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we will tell you honestly.
Surfaces we repair
- Vitreous china
- Toilet pans
- Porcelain
- Pedestals
- Cisterns & lids
Towns and villages near Tweedbank
More services for Tweedbank
Can I fix it myself?
DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
Where we work around Tweedbank
Tweedbank is about 2 miles south-east of Galashiels, in the Scottish Borders. Wherever you are in the TD1 postcode area, we carry out the work at your property. Tweedbank is one of 89 places in the Scottish Borders we cover. Our jobs stretch from Tweedbank to Edinburgh (about 29 miles away).
Our visits in TD1 and TD6 work the same way as everywhere else we cover. We regularly work on streets such as Cotgreen Road, Abbotsferry Road and Tweedbank Avenue and the roads around them. We also travel to Langlee (1 mile north-west), Darnick (1 mile east), Boleside (2 miles south-west), Gattonside (2 miles east) and Galashiels (2 miles north-west). Within a short drive, we also cover Hawick (12 miles south), Kelso (13 miles east), Selkirk (5 miles south-west), Jedburgh (12 miles south-east), Wilton (12 miles south) and Innerleithen (12 miles west).
Local landmarks in Tweedbank
Our customers here include homes close to Galashiels Academy and Galashiels, among other places. Tweedbank has its own railway station: Tweedbank station. A little further out are Old Gala House (1.8 miles north-west) and Borders General Hospital (1.1 miles south-east). For a walk, there’s Eildon Mid Hill.
What we’re called out for in Tweedbank
Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
The most common problems we’re called about are:
- Chips on the cistern lid
- Pieces knocked off during fitting
- Chips on the pan or rim
- Damage from dropped items
Questions to ask before you book
- The length of the guarantee and what it covers
- Whether there are any call-out or travel charges
- A fixed price, and whether VAT is included
- Whether they match the colour on site
What we do, step by step
The work is clean and fairly quiet, so you can stay at home while we’re there. Protection goes down first, then the work takes one to two hours. At the end we talk you through how soon it can be used and how to care for it.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
Before we arrive
- Plan for the room to be out of bounds to pets and children
- Avoid using the area for a few hours before we arrive
- Clear toiletries, mats and anything else from around the area
Getting a price
Getting a price is easy: snap the damage close up and then the entire item, send them over with your postcode, and you’ll get a fixed price back. There is no charge for the quote and no obligation.
Related advice
What toilet chip repair costs
Repairs from £95. Each job gets its own fixed quote. These are the things that affect it:
- How easy the damage is to reach
- How much damage there is
- How many items we do on one visit
- The type of damage
What it costs depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. You get a fixed price from your pictures, so there are no surprises on the day.
How to get a fixed quote
Most quotes are done from photos alone. To make it quick:
- Details of any past repairs
- The material, if you know it
- One sharp close-up of the damage
- Something in shot to show the size
Email us a photo of the damage and one of the entire item, and tell us you’re in Tweedbank, and we will reply with a fixed quote.
Repairing versus replacing in Tweedbank
A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.
Why book with us
- Colour-matched on site
- A year’s guarantee on all work
- Nothing taken out or refitted
- CHAS and Constructionline accredited
See our prices page.
About our accreditations · Every repair comes with a one-year guarantee.
