Scottish Borders · Scotland

Toilet Chip Repair in Gattonside

Chip and break repairs to toilets, cisterns and other ceramics at your home in Gattonside, with a one-year guarantee on every repair.

  • Repairs from £95
  • Chips on the cistern lid
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Gattonside

When to call us in Gattonside

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.

Common reasons people in Gattonside contact us include:

  • Chips on the pan or rim
  • Damage from dropped items
  • Pieces knocked off during fitting
  • Chips on the cistern lid

Questions to ask before you book

  • How long it needs to cure
  • What the guarantee covers, and for how long
  • Who will actually do the work
  • How the colour is matched

10 questions to ask before you book

Toilet chip repair in Gattonside without replacing anything

A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that’s what we find. Chips are rebuilt and colour matched to the glaze, so you do not need a plumber or a new toilet. If you are dealing with chips on the pan or rim and chips on the cistern lid, we can help, whatever the material.

All of our repairs are guaranteed for twelve months in Gattonside and everywhere else. We return to put right any problem with the work. Avoid dropping heavy items and clean the outside of the pan gently.

Location
Gattonside (TD6)
Region
Scottish Borders
Cover
A year, on every repair
Quotes
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Last updated
23 October 2026
Ceramic basin repaired, before and after

How it works

A typical visit goes like this: we arrive at the agreed slot, protect everything around the work area, do the job and clear up. Allow an hour or two. Before leaving, we tell you when it can be used and what to avoid for the first few days.

  1. We start by cleaning and drying the damage.
  2. We fill and rebuild missing material to the original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. We polish the repair to blend it in.

Preparing for the visit

  • Point us to the nearest place to park
  • Let us know about parking or access
  • Keep children and pets away from the room on the day

Get a quote

The quickest way to a price is to send a couple of pictures using our quote form or call us. We will tell you honestly if a repair is the right fix.

Send pictures for a quote

Advice

Can I fix it myself?

If you are set on a kit, follow its instructions closely, and give it the full curing time. If it fails, we can still put it right.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

Prices and what affects them

Repairs from £95. We do not charge extra for travel to Gattonside. The price comes down to:

  • The size and number of damaged areas
  • Any earlier repairs that need removing first
  • The material
  • How hard the colour is to match

The price reflects the work involved, not your postcode. You will see the full price before you book.

Send photos for a quote

When you take your photos, these tips help us give you a firm price:

  • Good light, ideally daylight, without flash glare
  • A clear, close picture of the problem area
  • Something in shot to show the size
  • Details of any past repairs

Getting a price is easy: take a close-up of the damage and a picture from further back, send them to us with your postcode, and we’ll reply with a fixed quote. There’s no charge for the quote and you are under no obligation.

About Gattonside

Gattonside is about 3 miles east of Galashiels, in the Scottish Borders. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Gattonside is one of 89 towns and villages in the Scottish Borders we cover. Our jobs stretch from Gattonside to Edinburgh (30 miles away).

We cover every part of the TD6 postcode area. You will find streets such as The Loan, Priors Road and Monkswood. Neighbouring places we cover include Melrose (1 mile south), Darnick (1 mile south-west), Newstead (1 mile south-east), Tweedbank (2 miles west) and Langlee (2 miles west). Within a short drive, we also cover Galashiels (3 miles west), Hawick (13 miles south), Kelso (11 miles east), Selkirk (6 miles south-west), Jedburgh (11 miles south-east) and Wilton (13 miles south).

What’s near Gattonside

In Gattonside, that means homes near Melrose, among other places. The nearest railway station is Tweedbank station, roughly 1.3 miles west of the centre. Nearby you will also find Melrose Motor Museum (0.5 miles south-east) and Castle Holydean (3 miles south). The countryside around Gattonside includes Eildon Hill North and Bemersyde Moss.

Map of Gattonside © OpenStreetMap contributors

Repair or replace in Gattonside?

Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.

Why choose Surface Doctor in Gattonside

  • Rooms protected and left tidy
  • CHAS, Constructionline and SafeContractor accredited
  • One-year guarantee on every repair
  • Colour-matched on site

Read our prices page.

For landlords and businesses

We are used to working with agents and managing companies. Just send photos, the address and how to get access and we will arrange it.

We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.

Honest limits

To be straight with you, some problems need a different fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us photos and we’ll tell you honestly before you book.

Materials we work on in Gattonside

  • Pedestals
  • Toilet pans
  • Vitreous china
  • Porcelain
  • Cisterns & lids

Questions from Gattonside

Will the price change on the day?

We’ll show you and explain before doing anything extra. Nothing extra is done without your say-so.

Do I need to be at home?

Yes. We need access to the room while we work, at a time that suits you.

Will it make a mess?

We protect the room with dust sheets and masking first, and we clean up when we have finished.

Can you repair several things at once?

Of course, and it usually saves money. Send pictures of everything together and you will get one combined price.

Is the work guaranteed?

All our work carries a one-year guarantee. We’ll explain what it covers when we quote.

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Can a chipped toilet be fixed?

Yes. Chips to the pan, rim, cistern and lid are the most common jobs.

When can you do it?

We will give you dates with your quote. Tell us if you need it done quickly.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.