County Durham · England
Tile repair in Coundon, County Durham
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Coundon and across County Durham. Send pictures for a free, fixed quote.
- Repairs from £95
- Cracked floor tiles
- Damaged tile edges
When a repair isn’t the answer
Not everything can be repaired, and we would rather say so up front. Repairs won’t solve:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we will give you a straight answer.
What we work on
- Floor and wall tiles
- Ceramic tiles
- Natural stone & granite
- Marble
- Porcelain tiles
How we handle tile repair in Coundon
We repair the tile in place, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we will tell you. Our repair technicians work on porcelain tiles, ceramic tiles and floor and wall tiles, and people most frequently call us about cracked floor tiles and discontinued tiles you can’t replace.
We stand behind the work with a one-year guarantee, so you’re not left on your own once we’ve gone. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Where
- Coundon (DL14)
- Area hub
- County Durham
- Cover
- A year, on every repair
- Quote
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Why repair rather than replace?
Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. Our prices are the same across the UK, with no extra for Coundon. The job itself decides the price: how much damage, what it’s made of and how many items.
What you get with us
- One-year guarantee on every repair
- Rooms protected and left tidy
- Most jobs done in one visit
- No need to remove anything
Read our pricing.
What tile repair costs
Prices start from £95. There is no area surcharge for Coundon. What changes the price is:
- How many areas need work
- How many items we do on one visit
- Where the damage is and how we get to it
- What kind of damage it is
Every job is a little different, so we price each one individually. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.
How to get a fixed quote
Before you send photos, a few simple things make all the difference:
- Details of any past repairs
- A coin beside the damage so we can judge size
- Natural light rather than flash
- A clear, close picture of the problem area
Getting a quote takes a couple of minutes: photograph the damage, then the whole tiled area, add your postcode and send them over. What comes back is a fixed price, not a guess.
Coundon questions
Can you repair a cracked floor tile without replacing it?
Frequently, yes, as long as it’s still firmly stuck down.
What do you need from me?
Some pictures, your postcode and how to reach you. On the day, access to the room.
Do you do work for letting agents?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
Is it OK to have pets in the house?
Just keep them out of the work area. We will let you know when it’s safe to use again.
Can tenants book a repair?
Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged.
Are there extra charges for Coundon?
No. Our quotes include travel, and we charge the same wherever you are.
Do you come to Coundon?
We do. We send a technician to Coundon for every job, and the price is the same as everywhere else.
What happens after I send pictures?
You’ll get a fixed quote back, plus dates. You’re under no obligation.
Coundon and nearby
Coundon is about 2 miles east of Bishop Auckland, in County Durham. Jobs in Coundon are booked in like any other job: a fixed price from your pictures, then a visit to do the work. Coundon is one of 329 towns and villages in County Durham we cover. We work right across the region, from Coundon to Newcastle upon Tyne (23 miles away).
Here we cover the DL14 postcode area. We regularly work on streets such as Collingwood Street, Wilson Avenue and Rodney Walk. Neighbouring places we cover include Leeholme (1 mile north-east), Grange Hill (1 mile south-west), Howlish (1 mile south), New Coundon (1 mile north-west) and Coundongate (1 mile west). Larger places within reach include Durham (9 miles north), Newton Aycliffe (3 miles south-east), Spennymoor (3 miles north), Chester-le-Street (13 miles north), Peterlee (13 miles north-east) and Stanley (14 miles north).
Landmarks near Coundon
Around Coundon, we work in homes near Auckland Castle Park, Church of St James and King James I Academy. Nearby too are The Foresters Arms (within half a mile north) and Victoria Lane Academy (under half a mile north-east). Coundon’s nearest station is Bishop Auckland station, roughly 1.9 miles west of the centre. Further afield, we also cover the area around Auckland Castle (1.6 miles west) and Spanish Gallery (1.7 miles west).
Should I try a DIY kit first?
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.
Common problems we fix in Coundon
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
The most common problems we’re called about are:
- Discontinued tiles you can’t replace
- Damaged tile edges
- Drill holes from removed fittings
- Chips from dropped pans and tools
Questions to ask before booking
- How to look after the finish
- Whether there are any call-out or travel charges
- Who will actually do the work
- Whether cleaning and preparation are in the price
For landlords and businesses
We carry out planned and one-off repairs for housing associations and facilities teams in County Durham and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.
We work for landlords, letting agents and housing providers in Coundon as well as homeowners. A repair between tenants keeps the property empty for less time, and it normally costs far less than a refit.
Towns and villages near Coundon
More services for Coundon
What we do, step by step
Your technician turns up when we said we would and checks the damage against your pictures first. Dust sheets and masking tape go down before we open a single tin. The work itself takes a few hours, and we leave the room as we found it.
- We start by cleaning the tile and clearing loose fragments.
- The chip, crack or hole is filled.
- We shape the repair flush with the tile.
- The colour and pattern are recreated by hand.
- The repair is sealed to suit the tile’s finish.
Preparing for the visit
- Let us know which floor the room is on
- Clear the area around the damage
- Mention any parking restrictions or tricky access
Get a quote
To get a price, send two or three photos through our quote form or ring us. We will say right away if a repair is the right fix.
Read more
About our accreditations · Every repair comes with a one-year guarantee.
