County Durham · England
Tile Repair in New Coundon
Chip, crack and drill-hole repairs to floor and wall tiles in New Coundon, carried out at your home and guaranteed for a year.
- Repairs from £95
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
Tile repair at your home in New Coundon
If a tile moves, it may need relaying first, and we’ll say so. We repair the tile in place, so there’s no need to hunt for a matching tile. We regularly repair porcelain tiles, floor and wall tiles and ceramic tiles, and the jobs we see most are discontinued tiles you can’t replace and chips from dropped pans and tools.
A one-year guarantee comes with the work, just as it does everywhere we cover. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Area
- New Coundon (DL14)
- Region
- County Durham
- Guarantee
- 12 months on all our work
- Quote
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
What we cannot put right
To be straight with you, there are a few things a repair will not fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we will give you a straight answer before booking.
What we work on
- Natural stone & granite
- Ceramic tiles
- Porcelain tiles
- Floor and wall tiles
- Marble
FAQs for New Coundon
What about drill holes in tiles?
Yes. Drill holes from old rails and shelves are a common job.
Are there extra charges for New Coundon?
We don’t add a call-out fee. The fixed price covers the visit and the work.
Can a cracked tile be fixed in place?
Often, yes, as long as it’s still firmly stuck down.
What if the damage is worse than the pictures show?
If we find something the photos didn’t show, we explain it first. You decide whether to go ahead.
Is a repair better than a new one?
Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. We’ll be honest if it’s not worth it.
Is my repair covered?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
Can I add another job to the visit?
Yes. Combining jobs on one visit brings the cost down. Include photos of each item.
How quickly can you book me in?
Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.
Should I try a DIY kit first?
A DIY attempt isn’t a disaster. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.
We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.
Repair or replace in New Coundon?
Replacing a tile means breaking it out, finding a match and risking the tiles around it. Repairing it leaves the tile where it is. Prices start from £95. We don’t add extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.
Why us?
- Straight answers about what a repair can do
- We leave the room as we found it
- No extra charge for your area
- One-year guarantee on every repair
Take a look at our full price list.
About New Coundon
New Coundon is about 2 miles north-east of Bishop Auckland, in County Durham. Our technicians come to homes and businesses in New Coundon and the surrounding area, so you do not need to take anything anywhere. Our repair technicians cover all 329 towns and villages across County Durham, from the larger towns to small villages. You can also see our page for Newcastle upon Tyne, about 22 miles away.
All of DL14 is covered. Streets in the area include Durham Road, Hazlebank and West Park, all of which we cover. We also cover the places around New Coundon: Coundongate (1 mile south-west), Coundon (1 mile south-east), Grange Hill (1 mile south-east), Auckland Park (1 mile south) and Leeholme (1 mile east). Within a short drive, we also cover Durham (9 miles north), Consett (15 miles north-west), Newton Aycliffe (4 miles south-east), Spennymoor (3 miles north-east), Chester-le-Street (13 miles north) and Peterlee (14 miles north-east).
Near you in New Coundon
Our customers here include homes close to King James I Academy, Church of St James and The Miners Arms. Other local landmarks include Victoria Lane Academy (0.8 miles east) and Auckland Castle Park (0.8 miles west). For rail, the closest station is Bishop Auckland station, roughly 1.4 miles south-west of the centre. Other landmarks nearby include Bishop Auckland Hospital (1.4 miles south-west) and Auckland Castle (0.9 miles west).
Also near New Coundon
Other services in New Coundon
Landlord and trade work in New Coundon
Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.
Builders use us to fix snagging damage before handover, so there’s no need to replace a damaged item at the last minute. We can visit several plots in one trip.
What affects the price in New Coundon
Repairs from £95. We do not charge extra for travel to New Coundon. The price comes down to:
- Unusual colours or finishes
- Access to the area
- Any earlier repairs that need removing first
- How much damage there is
A repair is priced on what needs doing, not where you live. The full price is agreed before booking, with nothing added on the day.
How to get a fixed price
You can take the pictures on your phone, there’s no need for anything special. Just ensure we can see:
- Where you are, by postcode
- A clear, close picture of the problem area
- Details of any past repairs
- Good light, ideally daylight, without flash glare
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole tiled area, we can give you a fixed price without visiting.
How the visit works
Visits start with a quick look at the job together, so you know exactly what we’re doing. After that, protection goes down around the work area and we start. You can expect it to take a few hours, and we will tell you if anything changes.
- We clean the tile and remove loose fragments.
- Next we fill the damage.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Before we arrive
- Ensure the room can be ventilated
- Keep a parking space free if you can
- Move bottles, mats and clutter away from the area
Get a quote
The quickest way to a price is to send a couple of pictures using our quote form or call us. We will say straight away if a repair is the right fix.
Related advice
Common problems we fix in New Coundon
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
The most common problems we’re called about are:
- Discontinued tiles you cannot replace
- Drill holes from removed fittings
- Cracked floor tiles
- Chips from dropped pans and tools
What to look for in a quote
- Is the price fixed, and does it include VAT?
- Whether they match the colour on site
- Whether cleaning and preparation are in the price
- When it can be used again
About our accreditations · Every repair comes with a one-year guarantee.
