County Durham · England
Tile repair in Crossgate, County Durham
Chip, crack and drill-hole repairs to floor and wall tiles at your home in Crossgate, with a one-year guarantee on every repair.
- Repairs from £95
- Drill holes from removed fittings
- Cracked floor tiles
How we handle tile repair in Crossgate
A loose or rocking tile may need relaying first, and we will say so. The tile stays where it is, so there’s no need to hunt for a matching tile. Typical jobs include drill holes from removed fittings and damaged tile edges, on floor and wall tiles, natural stone & granite and ceramic tiles.
Every repair is covered by our one-year guarantee. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Area
- Crossgate (DH1, DH99)
- Region
- County Durham
- Cover
- One year on every repair
- Quote
- From £95. Fixed and free, based on photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Signs you need tile repair in Crossgate
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
You may need us if you’ve spotted any of these:
- Cracked floor tiles
- Chips from dropped pans and tools
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
What your quote should include
- Whether the colour is mixed to match
- A fixed price, and whether VAT is included
- Whether cleaning and preparation are in the price
- Whether there are any call-out or travel charges
Landlords, agents and businesses in Crossgate
Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
For developers and builders, we fix damage before handover. We can visit several plots in one trip.
Crossgate and nearby
Crossgate is about 1 mile south-west of Durham, in County Durham. We travel to customers in Crossgate and nearby villages, so you do not need to take anything anywhere. Crossgate is one of 329 places in County Durham we cover. We work right across the region, from Crossgate to Newcastle upon Tyne (about 15 miles away).
Every address in DH1 and DH99 is within our area, from the main roads to the quietest streets. Streets in the area include Clay Lane, North Road and The Avenue, and we cover them all. We also travel to Elvet (1 mile east), Neville's Cross (1 mile south-west), Durham (1 mile north-east), Lowes Barn (1 mile south-west) and Gilesgate (1 mile east). We also work in nearby towns such as Consett (12 miles north-west), Newton Aycliffe (10 miles south), Bishop Auckland (9 miles south-west), Spennymoor (5 miles south), Seaham (10 miles north-east) and Chester-le-Street (6 miles north).
Around Crossgate
Around Crossgate, we work in homes near Durham Sixth Form Centre, St Margaret's Church and Chorister School. Nearby too are Durham University Library and Collections (0.6 miles south-east), St Margaret's Church of England Primary School (less than half a mile south-west), The Angel Public House (less than half a mile north) and Old Durham Gardens (1.1 miles east). Crossgate has its own railway station: Durham station. Nearby you will also find County Hospital (within half a mile north-west) and Durham Cathedral Museum (under half a mile south-east).
- Local facilities include Durham (0.6 miles north)
FAQs for Crossgate
Will it make a mess?
Dust sheets and masking go down before we start, and tidy up before we leave.
Can pets and children be at home?
On the day, the room should be kept clear of pets and children, mainly so nothing gets touched before it has cured.
Can you repair something that’s been repaired before?
Yes, regularly. It can add a little time, which we include in the quote.
Can you quote from pictures?
Normally, yes. Clear photos let us give you a fixed price without visiting.
Can tenants book a repair?
Of course. Check with your landlord; we can send the quote to them too.
Do the materials smell?
Some materials have a smell while they’re applied, so we ventilate the room. It clears as the materials cure.
What does tile repair cost?
Repairs from £95. We give a fixed price based on pictures of the damage. Send a close-up of the damage and a wider photo and your postcode.
Do you do work for letting agents?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
What we do, step by step
The work is clean and fairly quiet. Protection goes down first, then the job itself takes a few hours. Before we leave, we explain the curing time and the aftercare.
- First the tile is cleaned and loose pieces removed.
- We fill the chip, crack or hole.
- We shape the repair flush with the tile.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
Preparing for the visit
- Clear the area around the damage
- Tell us about any previous repairs or coatings
- Mention any parking restrictions or tricky access
Getting a price
You don’t need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.
Read more
When we’d advise against a repair
Some problems need a builder, plumber or fitter rather than us:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we will give you a straight answer before booking.
Surfaces we repair
- Marble
- Porcelain tiles
- Ceramic tiles
- Natural stone & granite
- Floor and wall tiles
Places near Crossgate
What else we do in Crossgate
Why repair rather than replace?
Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Prices start from £95. A repair normally costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.
Why Crossgate clients choose us
- Most jobs done in one visit
- Colours mixed by hand to suit your surface
- CHAS, Constructionline and SafeContractor accredited
- We come to you, anywhere in the UK
Read our pricing.
What tile repair costs
Repairs from £95. A fixed quote means you know the cost before booking. We take into account:
- How easy the damage is to reach
- How much damage there is
- The colour and finish to match
- Whether old repairs or coatings need taking off
A repair is priced on what needs doing, not where you live. You’ll see the full price before booking, with no extras added later.
How to get a fixed quote
You can take the pictures on your phone, there’s no need for anything special. Just ensure we can see:
- Something in shot to show the size
- A wider photo showing the entire tiled area
- One sharp close-up of the damage
- Daylight if possible, and no flash reflection
Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the whole tiled area, we can give you a fixed quote the same day in most cases.
Should I try a DIY kit first?
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
About our accreditations · Every repair comes with a one-year guarantee.
