County Durham · England
Tile repair in Neville's Cross, County Durham
Tile repair across Neville's Cross and nearby, done in a single visit in most cases.
- Repairs from £95
- Cracked floor tiles
- Chips from dropped pans and tools
DIY kit or professional repair?
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is usually cheaper.
Tile repair in Neville's Cross, done in place
If a tile moves, it may need relaying first, and we will say so. We repair the tile in place, so you do not need to find a spare. We regularly repair ceramic tiles, natural stone & granite and porcelain tiles, and common reasons people contact us are chips from dropped pans and tools and damaged tile edges.
Your repair is guaranteed for a year, as with every job we do. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Area
- Neville's Cross (DH1, DH7)
- Region
- County Durham
- Warranty
- A year, on every repair
- Price
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
What we can’t put right
A repair isn’t right for every job, for example:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we will give you a straight answer before you book.
What we work on
- Floor and wall tiles
- Porcelain tiles
- Marble
- Ceramic tiles
- Natural stone & granite
Other services in Neville's Cross
Why repair rather than replace?
Replacing a tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Repairs from £95, with every job priced individually. The price reflects the work involved, not where you live. The full price is agreed before you book.
Why book with us
- Work done at your home or business
- Colour mixed on the day to match
- No extra charge for your area
- Straight answers about what a repair can do
See our prices page.
Neville's Cross and the surrounding area
Neville's Cross is about 1 mile south-west of Durham, in County Durham. We visit homes and businesses in Neville's Cross, so nothing has to leave your home. Neville's Cross is one of 329 towns and villages in County Durham we cover. Our nearest city page is Newcastle upon Tyne, about 15 miles away.
All of DH1 and DH7 is within our area, from the main roads to the quietest streets. Streets in the area include Clay Lane, The Avenue and Blind Lane, all of which we cover. If you are just outside Neville's Cross, we cover Lowes Barn (1 mile south), Crossgate (1 mile north-east), Elvet (1 mile east), Durham (1 mile north-east) and Houghall (1 mile south-east). Larger places within reach include Consett (11 miles north-west), Newton Aycliffe (10 miles south), Bishop Auckland (9 miles south), Spennymoor (5 miles south), Seaham (11 miles north-east) and Chester-le-Street (6 miles north).
Landmarks near Neville's Cross
In Neville's Cross, that means homes near Chorister School, Old Durham Gardens and Neville's Cross Primary School, among other places. You’ll also find Durham University Library and Collections (0.9 miles east), Michelangelo pub (under half a mile south), St John's Neville's Cross (under half a mile east) and Durham Johnston Comprehensive School (0.5 miles north). Neville's Cross’s nearest station is Durham station, about 0.8 miles north-east of the centre. Well-known places in the area include Durham Castle (0.8 miles east) and Durham Cathedral Museum (0.7 miles east).
- Local facilities include Durham (0.9 miles north-east)
What tile repair costs
Repairs from £95. Every quote is fixed and free. What we take into account:
- The size and number of damaged areas
- The material
- Whether we combine several jobs
- Any earlier repairs that need removing first
The price depends on how much damage there is and what kind, the material and how many items we do on one visit. You get a fixed price from your pictures, so there are no surprises on the day.
Getting a price from photos
Almost every job we do is priced from pictures. This is what to send:
- A photo taken from further back
- One sharp close-up of the damage
- The postcode, so we can plan the visit
- Details of any past repairs
Upload a picture of the damage and one of the whole item, and tell us you are in Neville's Cross, and we’ll reply with a fixed quote.
Common problems we fix in Neville's Cross
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
Typical reasons for a call-out include:
- Drill holes from removed fittings
- Discontinued tiles you can’t replace
- Chips from dropped pans and tools
- Damaged tile edges
What to look for in a quote
- Whether a trained technician does the job
- When it can be used again
- What the guarantee covers, and for how long
- How the room is protected while they work
Work for landlords and builders
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.
We’re used to working with agents and managing companies. Send the address, photos and access details and we will handle the rest.
How the visit works
It’s a tidy, low-fuss visit. We agree the arrival time in advance, protect the area, then carry out the work, which normally takes a morning or an afternoon. If anything looks different from your photos, we will talk to you before going ahead.
- First the tile is cleaned and loose pieces removed.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We match the colour and pattern by hand.
- Finally we seal it to match the tile.
Before we arrive
- Mention any parking restrictions or tricky access
- Let the surface dry out before the visit
- Let us know if it has been repaired before
Get a quote
The quickest way to a price is to send two or three photos using our quote form or ring us. We will say right away whether it can be repaired.
Related advice
Neville's Cross: your questions answered
Is there a call-out fee?
We do not add a call-out fee. The fixed price covers the visit and the work.
Is it messy?
Very little mess: we sheet and mask everything nearby, and we leave the room clean.
What if the damage is worse than the photos show?
If we find something the pictures didn’t show, we explain it first. The price only changes if you agree.
Which areas do you work in?
The entire UK, including all of County Durham. Send your postcode with your photos and we’ll offer you dates.
Can I get a quote without a visit?
Yes, almost always. Clear photos let us give you a fixed quote without visiting.
Is it safe with children and pets around?
Yes, as long as they stay out of the room we are working in. We’ll tell you when the room can be used again.
What about drill holes in tiles?
Yes. Drill holes from old rails and shelves are a common job.
How do I get a price for tile repair in Neville's Cross?
Repairs from £95. Because every job differs, we price from pictures. You know the full cost before anything is booked.
About our accreditations · Every repair comes with a one-year guarantee.
