County Durham · England

Tile repair in Stony Heap, County Durham

Tile repair across Stony Heap and nearby, normally in one visit.

  • Repairs from £95
  • Damaged tile edges
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Stony Heap

Tile repair in Stony Heap without replacing anything

If a tile moves, it may need relaying first, and we will say so. We repair the tile in place, so you don’t need to find a spare. If you are dealing with damaged tile edges and discontinued tiles you can’t replace, we can help, whatever the material.

Every repair is covered by a one-year guarantee, wherever you are in County Durham. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Where
Stony Heap (DH8, DH9)
County
County Durham
Cover
One year on every repair
Price
From £95. Free and fixed, from your photos
Call
0345 017 0787
Page updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

Landlords, agents and businesses in Stony Heap

Landlords, letting agents and housing providers in Stony Heap use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

How we price tile repair

Repairs from £95. Quotes are free and the price is fixed. What we take into account:

  • Access to the area
  • How hard the colour is to match
  • Whether it’s a chip, crack, burn or wear
  • Doing more than one item at once

Compared with replacing, a repair is normally a fraction of the price, because there’s no removal, plumbing or making good. The quote lists exactly what you are paying for.

Send pictures for a quote

Almost every job we do is priced from pictures. This is what to send:

  • The postcode, so we can plan the visit
  • Something in shot to show the size
  • Whether it’s been repaired or coated before
  • What it’s made of, if you know

To get a price, send two or three pictures using our quote form or ring us. We’ll say right away if a repair is the right fix.

Your questions about tile repair in Stony Heap

It’s been repaired before. Can you still fix it?

Generally, yes. The old repair comes out first, so let us know about it.

Will it make a mess?

Very little mess: we sheet and mask everything nearby, and we take our waste away with us.

Can you quote from pictures?

Yes, almost always. A close-up and a wider photo are enough to give a fixed price.

Can landlords book you?

Yes. We work for landlords, agents, builders and businesses as well as homeowners in Stony Heap.

When can you do it?

That depends on our diary for your area. Send photos with your postcode and we will reply with the earliest dates.

Can you repair a cracked floor tile without replacing it?

Generally, if it isn’t loose.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

Do you work in Stony Heap?

Yes. We cover the entire UK and come to Stony Heap. Send pictures and we’ll quote, or call 0345 017 0787.

Repairing versus replacing in Stony Heap

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair keeps the original tile. Prices start from £95. We charge the same wherever you are, so there’s no premium for Stony Heap. The job itself decides the price: the material, the amount of damage and how many items.

Why Stony Heap customers choose us

  • Nothing taken out or refitted
  • Every repair guaranteed for a year
  • Straight answers about what a repair can do
  • Technicians who travel to you, UK-wide

Take a look at our prices page.

Stony Heap and nearby

Stony Heap is about 1 mile west of Annfield Plain, in County Durham. Whether you are in the middle of Stony Heap or on the outskirts, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Stony Heap is one of 329 places in County Durham where we work. Our nearest city page is Newcastle upon Tyne, about 11 miles away.

Our visits in DH8 and DH9 are booked in the same way as anywhere else. From Stonyheap Lane and Hangingstone Lane or a nearby road, we can come to you. Close by, we cover Iveston (1 mile south-west), Greencroft (1 mile south-east), Catchgate (1 mile north-east), Annfield Plain (1 mile east) and Harelaw (1 mile north-east). Larger places within reach include Durham (10 miles south-east), Consett (3 miles west), Bishop Auckland (15 miles south), Spennymoor (13 miles south-east), Chester-le-Street (8 miles east) and Stanley (3 miles east).

Near you in Stony Heap

Locally, our jobs take us to homes close to Catchgate Primary School, Church of Our Lady and St Joseph and St Bede's Catholic School and Sixth Form College, among other places. Nearby you’ll also find Shotley Bridge Hospital (2.9 miles west) and Derwentside (0.9 miles north-east).

Map of Stony Heap © OpenStreetMap contributors

When to call us in Stony Heap

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Look out for any of the following:

  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace
  • Damaged tile edges
  • Drill holes from removed fittings

What to look for in a quote

  • What protection goes down before work starts
  • How soon you can use it again
  • Whether a trained technician does the job
  • If travel is included in the price

10 questions to ask before booking

Can I fix it myself?

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

What happens on the day

Nothing needs to be moved out of the room. Everything we use comes in the van with us, put protection down and get going once we’ve agreed what we’re doing. Most jobs take a few hours, and you can get on with other things while we are there.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

Getting ready for the visit

  • Tell us about any previous repairs or coatings
  • Point us to the nearest place to park
  • Let us know which floor the room is on

Ask for a price

No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you’ll get a fixed figure back.

Send pictures for a quote

Related advice

What a repair can’t fix

Not everything can be repaired, and we’d rather say so up front. Repairs will not solve:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer before booking.

Materials we repair

  • Marble
  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite
  • Ceramic tiles
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